Sysnet is committed to making customer satisfaction our number one goal. We want to m with quality IT solutions, both now and into the future, that enable you to leverage information technology as a sadvantage. To help us keep working toward that goal, please take a few moments to tell us how we are doing by  surve
suggestions will help us serve you even better in the future.

Do you have a Maintenance Contract with Sysnet?
Yes    No

Are you aware of Warranty Services and the products they are associated with?
Yes    Vaguely Aware   No

How would you evaluate our Sales Personnel in the following areas?

	Excellent	Good	Fair	Poor
Knowledge of the industry
Understanding your business needs
Making effective use of time spent with you
Providing creative solutions
Returning phone calls promptly
Friendliness and courteousness
Keeping you informed
Making cost effective recommendations
How would you evaluate our Business Procedures?
	Excellent	Good	Fair	Poor
Timeliness of quotes
Clarity of quotes
Accuracy of invoices
Timeliness of invoices
Responsiveness to billing inquiries
Price competitiveness
How satisfied are you with our Products and Services?
	Excellent	Good	Fair	Poor
Commissioning of the project
Meeting of delivery/completion schedule
Correctness of order
Flexible to changes
Physical condition of material upon arrival
Experience with Technical Support staff
Overall quality of our services
Overall level of satisfaction

Please feel free to offer any other comments or suggestions on how Sysnet can better meet your needs?

Your participation in this survey is valuable. Thank you for your comments! Your answers will help us to better serve you in the future.